Privacy Policy

1. Who is responsible

The Student Store Foundation (Stichting The Student Store) is the data controller for marketplace activity, educational programming, and mission stewardship. Contact: hello@studentstore.nl.

2. What we collect

• Account and contact info: name, email, phone (if provided), role, school affiliation.
• Transaction data: orders, payment confirmations, shipping details, support messages.
• Usage data: device, browser, pages visited, and interactions (via cookies/analytics).
• Content you submit: listings, uploads, messages to designers, or forms you complete.

3. How we use data

• Provide and improve the marketplace, process orders, and deliver customer support.
• Authenticate users, prevent fraud, and enforce platform policies.
• Send service emails (order updates, account notices) and optional marketing if you opt in.
• Analyze site performance and improve features.

4. Legal bases (EU/EEA)

• Contract: to fulfill orders and provide services you request.
• Legitimate interests: site security, fraud prevention, improving services.
• Consent: marketing emails and non-essential cookies.
• Legal obligation: accounting, tax, and compliance requirements.

5. Sharing

• Payment processors for transactions.
• Logistics and shipping partners to deliver orders.
• Service providers for hosting, analytics, and email delivery.
• Designers/sellers for order fulfillment and commission communications.
• Only if required: legal authorities or to enforce our rights.

6. Data retention

We keep data only as long as needed for the purposes above and legal/accounting requirements. You may request deletion where applicable law permits.

7. Your rights (EU/EEA where applicable)

• Access, correct, or delete your personal data.
• Object to or restrict processing in certain cases.
• Data portability for information you provided.
• Withdraw consent for marketing at any time (unsubscribe link in emails).
• Lodge a complaint with your supervisory authority.

8. Security

We use reasonable technical and organizational measures to protect data. No system is 100% secure; please keep your account credentials confidential.

9. Cookies and analytics

We use essential cookies for core functionality and optional analytics/marketing cookies with consent. See Cookie Settings to manage preferences.

10. International transfers

When data is transferred outside your region, we use appropriate safeguards (e.g., standard contractual clauses) where required.

11. Updates

We may update this policy. Material changes will be posted with a new “Last updated” date. Continued use of the site after changes means you accept the updated policy.

12. Contact

For privacy questions or requests, contact hello@studentstore.nl.